The upside to having a broken leg is that I’ve got a lot of time to research how to spend our days while we’re in New England.  The downside is that means I spend an awful lot of time reading internet reviews. And what I’ve come to realize in doing so is that people on the internet are really freaken nuts.

In fact, I feel reasonably confident that I could build an entire website dedicated to mocking ridiculous people on the web and it would be a huge success.  And I might do that at some point. But for the time being, let’s discuss Yelp, shall we?

The neat thing about absurd reviews on Yelp is they can generally be divided into distinct subgroups.  Let’s take a look at some of the most popular ones.

The “I Forgot What Type Of Place This Was” Review

Being that we’re in New England, we decided to find some good seafood.  In perusing a local seafood shack’s reviews, I noticed this gem:

essex-seafood

Ok, Evelyn. Let’s break this down. You went to a SEAFOOD place that specializes in SEAFOOD and you liked the SEAFOOD, because, it was, as expected, really great SEAFOOD.  But you’re mad because the SEAFOOD place doesn’t do hamburgers well.  Ya know why they don’t do hamburgers well, Evelyn?  BECAUSE IT’S A FREAKING SEAFOOD PLACE!

The “Misplaced Anger / I Forgot to Take My Meds” Review

Arnold’s is a famous lobster shack out on Cape Cod that we visited about a year and a half ago. We loved it – it was the quintessential New England roadside seafood joint. Tons of food, tons of people, tons of good times. I was considering planning another road trip out there and decided to make sure the reviews were still good.  That’s when I ran into this doozy:

arnolds-crazy

Look, I get it. You had a bad day.  Nothing went right. Everything is annoying. People are stupid. It’s exhausting. In a moment of weakness, you fire up Yelp and unleash your anger on the poor, unsuspecting business that just happened to be the place where everything came to a head. You rant, you rail, you complain about random stuff that has nothing to do with the business, and then, when your blood pressure has finally hit its very peak, you angrily hit “submit.” It happens to the best of us.  The difference is, when we wake up the next morning and realize we were being a little cray cray, we take that shit down.

The “Wow, There Are So Many People Here, This Place Sucks!” Review

I often wonder if restaurant owners reading their Yelp reviews think: “Be careful what you wish for, cuz you just might get it…”  You work hard, you perfect your recipes, you buy the best ingredients, you hire reliable, respectful, customer-oriented, staff members, and you hope and pray that when all is said and done, you eke out a little profit for yourself. But just when all your efforts are being rewarded by a constant stream of people at your front door, some yahoo comes along and gives you a bad review because there are too many people in your restaurant.

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Perhaps Joe and BostonBestEats can go have dinner with each other at some quiet, mountaintop monastery, far away from the masses. I’ve heard Mongolia is nice. Or maybe someone could develop some sort of ‘early warning system’ to alert them when busloads of retirees are out prowling around, looking for “food” and “sustenance” and whatever else those troublemakers do. Or perhaps Joe and Boston could build their own roadside seafood shack that isn’t so… close…. to… the… road???

Better yet: Maybe they should just stay home and eat cereal. It’s probably better for everyone that way.

The “It’s Your Fault I Screwed Up” Review

This is a review for a high end restaurant in Providence.  The restaurant boasts of wall to wall 5 star reviews.  Except this one from Wenyi.  Apparently, Wenyi thinks it’s the restaurant’s fault that she failed to check the price on what she bought, before she bought it. Here’s a pro-tip Wenyi: If the price of your food is so important that you are willing to trash a restaurant’s reputation with a one star review on the web, then perhaps it should be important enough for you to ask about in the first place.  You even acknowledge the fact that you made assumptions and it was your responsibility to ask the question.  Yet, you feel “robbed” because you failed to do so. You weren’t robbed, you weren’t lied to, and you weren’t mislead.  You made an assumption and that assumption was wrong. That’s on you, not them.

enoteca-prices

The “I Dreamed of Being a Professional Food Critic, But Instead, I’m Just a Yelper” Review

Look, Yelp is great. I use it all the time and the vast majority of reviews are really helpful.  But let’s not take ourselves too seriously, OK?  It’s Yelp, not the New York Times food section. Nobody wants to read a bunch of self important, narcissistic, drivel.  Was it “nummy nummy in your tummy”?  Great!  Say so.  Was it “kinda meh”? Great!  Say so. Don’t try to make it into something it’s not.

Let’s dissect an excellent example of this phenomenon, provided by a guy named Michael.

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Ok, Mikey, let me stop you there.  First off, no one cares that you went to the RISD museum (“Rhode Island School of Design” for you plebes who are not quite as “in the know” as hipster Mikey here). We care that you are trying too hard to seem ‘cultured,’ but that’s different.  Second, you do realize you can put more than one sentence in a paragraph, right? Third, have you heard the term “bloviating”?

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ZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZ….

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Dude.  This may be the greatest collection of passive voice/run-on sentences the world has ever seen. So. Many. Words.

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BLARRRRRRRRGGGGGGG……………….

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Mikey, don’t take this the wrong way, but I have read this at least 12 times and I still have no clue what the hell you’re talking about.

Bottom line: Stop trying so hard to sound impressive and just write like a normal person.

The “Scorched Earth” Review

Finally, my personal favorite, a girl so angry, so critical, so entitled, and so positively batshit crazy, I have an entire file on my computer dedicated to her and she gets her own subsection in this post. Everyone, let’s say hi to “Crazy Kristen”!!  I was first introduced to this Queen of Mean when I saw a VERY pointed negative review on an otherwise popular restaurant’s feed:

federal-tap-grumpy-reviewer

After reading this, I said to myself “Self, maybe this waiter really did wear out his welcome and make these folks uncomfortable… there are plenty of people who don’t always recognize non-verbal social cues… Maybe there was some validity to her complaint.  But, I dunno. Maybe he was just trying to be friendly and have a nice conversation. What’s so terrible about that? I mean, he asked them where they were from, not what kind of birth control they used… Hmmmmmmm…….”

How to tell? Let’s click on Kristen’s name and take a look at her reviews of some other restaurants….and prepare for the cascade of crazy that’s coming your way in 3….2….1…..

crazy-kristen-bs

crazy-kristen-blu

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You starting to see a trend here?  I mean, I’m certainly not one to jump to conclusions, but….. Let’s keep going….

crazy-kristen-siena

Really, Kristen?  Was it really the most disappointing in a “lonnnnggggg” time or just a “lonngg” time?  Cuz I kinda feel like you’re disappointed an awful lot.  In fact, it seems to be your calling card.

Moving on….. Remember how she didn’t like the waiter who was too chatty?  Well, she also doesn’t like waiters who aren’t chatty enough:

crazy-kristen-diegos

I know… it’s hard to keep track of all the things she doesn’t like. Luckily, she does her best to complain about anything and everything, all day, every day, to anyone who will listen, so I guess you can just kind of assume that whatever it is, she doesn’t like it.

crazy-kristen-matunuck

I’m sure management is regretting that you didn’t “alert” them too, Kristen….. I’m sure those folks just LOOOOOOOOVE to hear from people like you.

Or, perhaps, as the next review shows, they can see crazy from ten miles away and know when not to engage….

crazy-kristen-jamestown

Finally, here’s a real standout from Kristen, which, let’s be honest, is pretty impressive given the rest of her contributions. It was for a restaurant at Disney World, of all places.

crazy-kristen-cal-grill

First, I’m pretty sure the waitress didn’t waterboard your husband with his wine. Now, maybe your husband tried to waterboard himself with his wine. After spending 30 minutes reading your toxic Yelp reviews, I can certainly see the motivation for your likely poor, put-upon, spouse to try to end his own tragic suffering, but I am super positive that employees of ‘The Happiest Place on Earth’ are not routinely assaulting customers with their wine glasses. Second, how does one “mic drop” a tray?  I don’t even know what that means, but it sounds pretty awesome and like something I should be doing a lot more often. Third, I am 100% sure that you have no idea what another table paid for their meal, so stop lying. Finally, perhaps every other table got a visit from management because the customers at those other tables were kind and considerate and treated their servers with respect, instead of acting like entitled assholes who desperately need to learn that the world does not, in fact, revolve around them.

Just a theory.

 

And that, friends, concludes this edition of “Hey Internet, What the fuck is wrong with you?”  For better or worse, I have a LOT more material to work with. In fact, this may become a recurring feature on this blog.  Because sadly, the jokes just seem to write themselves….

 

Featured image courtesy of Yelp, Inc. on Flickr.

20 COMMENTS

  1. Lol! Thanks for providing me entertainment on my train ride! If I ever post to Yelp, I’m having you read it first 🙂 sometimes the Internet is a blessing and a curse!

    • Just remember before hitting submit, ask yourself “Am I being a lunatic with this comment?” If no, hit submit! If yes, time for a re-write!! 🙂

  2. I tend to use TripAdvisor more than Yelp, seems like Yelp brings out more of the crazy folks, and tend to focus more on cheap eats. I take everything with two grains of salt, since I think there are more people that have a fine meal and don’t take the time to write a review to counter the hate filled reviews that folks leave, I agree WTF?

    • I agree – Tripadvisor tends to be somewhat less crazy, but there are plenty of loony ones on there as well. I’ve seen people complaining about vacation resorts because the weather was bad. Really? That’s the hotel’s fault? And the higher end the place is, the more entitled people seem to feel.

      I also agree that people are more likely to complain about a bad experience than comment about a good experience. At least 2 grains of salt, if not an entire shaker bottle full of the stuff, are needed when looking at internet reviews, no question….

  3. When we look at Yelp, Trip Advisor or any of the campground review sites we always use the Olympic Scoring Method. Toss out the highest and lowest and look at the majority. Seems that people who are willing to rate somewhere between the highest and lowest are the more reasonable and realistic thinkers. Maybe Kristen S. should read more reviews and write less. As cranky as she is, I imagine her entree gets spit on frequently.

    • Yeah, we definitely tend to look for trends and averages when looking at review sites. It seems to be the best way to get an accurate gauge. I just feel bad for the business owners who have to deal with this stuff. There’s not much they can do when someone puts up an unfair review and if there aren’t enough fair reviews to balance them out, they can lose business. And I know I shouldn’t say so about Kristen, but man, I hope you’re right….

  4. Crazy stuff Laura. You can’t make this stuff up. You missed your calling. You should write a book. Several!!

    • Thanks Ron! That book writing thing just sounds like a LOT of effort though… There would be fact checking and re-writing and editing and libel lawsuits and all that stuff. I’d much rather just type crap into my computer and hit “publish.” 🙂

  5. “Mikey” also uses “stripe” when I’m pretty sure he meant “strip” and “later” when I’m pretty sure he meant “latter.” Seriously if you’re trying that hard to sound smart, you shouldn’t make those errors.

    • He also capitalizes random nouns. I didn’t want to be too much of an asshat critiquing him, but it’s hard not to notice that stuff when he’s trying so hard to sound sophisticated. Nobody would care about any of it if he would just be himself.

    • You would think I would actually find something useful to do with all this free time, but alas, I just write snarky nonsense on a website. Hmmmmmmmmm. Well, if all goes well, we’ll be visiting some more places soon and I’ll have some stuff that’s actually useful and interesting to write about…. Let’s hope!!!

    • Thanks Shelby!! I just don’t understand why all your comments keep ending up in my spam file? Who did you tick off at WordPress????

  6. Too funny! You really can’t make this stuff up. Nothing like real life, huh? Couldn’t help but notice Kristen has “0 Friends”. Hmmmm, could be a clue to something? Well, at least you have something to occupy your time besides therapy. Just remember, never trust anyone with a sense of humor! Best wishes for a continued speedy recovery.

    • Yeah, if Kristen is half the ray of sunshine she is online in person, I would not be surprised if she didn’t have many folks clamoring to hang out with her. Who wants to listen to that all day? Not to mention, I shudder at the thought of how she must treat waitstaff. I certainly wouldn’t want to go out in public with someone who treated others so poorly.

  7. As far as the review for the crowded place……
    Years ago, the one and only Yogi Berra was quoted as saying this nugget regarding a particular restaurant:
    “Yeah. That place is so crowed, no one goes there anymore.”
    If only things like Yelp were available in Yogi’s day!

    • So true! Hell, I’d find it pretty refreshing if some of the people on there had a decent sense of humor…..

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